Frequently Asked Questions
We ship all orders from Germany and aim to process them within 1-2 business days. Once your order is processed, it will be shipped promptly. Delivery times vary based on your location:
- Within Germany: 1-2 business days
- Within the EU: 3-7 business days
- Outside the EU (e.g., USA, Australia): 5-12 business days
We partner with DHL, a trusted and reliable shipping carrier in almost every country, ensuring that your order arrives safely and on time.
We take pride in the quality of our cards by using only the best materials. Each card is printed on premium 350gsm German playing card paper, ensuring durability and a luxurious feel.
Unlike many other card sellers, we print all of our cards in-house using our own high-end printer, allowing us to maintain complete control over the quality and detail of each card.
No, at the moment, we do not offer foil cards. We're committed to providing only the highest quality products, and right now, we cannot ensure the level of quality we strive for with foil cards.
However, we are actively working on it and hope to offer high-quality foil cards in the near future.
If you need any assistance with your order, we’re here to help! Whether you have questions about tracking your shipment, making changes, or any other concerns, feel free to reach out to us.
You can easily contact us using the form at the bottom of the homepage, or by clicking the chat icon located at the bottom right of your screen. We're always happy to assist you!